Privacy
Privacy Policy
Effective date: September 24, 2026
Information we may collect
When you use song4gifts, we may collect information you voluntarily provide, including:
- Customer contact information
- Recipient names
- Relationship and occasion details
- Pronunciation information
- Stories, memories and inside jokes you share
- Personal details voluntarily submitted for personalization
- Music and style preferences (genre, voice, vibe)
- Messages you send to song4gifts
- Optional files or photos, when supported
- Technical and session data required to operate the site
The questionnaire currently uses local browser storage (localStorage) to preserve your progress between sessions on the same device.
How information is used
- Create and deliver personalized songs
- Communicate with customers and provide support
- Deliver purchased services
- Maintain and secure the service
- Prevent fraud and misuse
- Comply with legal obligations
- Improve the service
Payment information
When online payments are enabled, payments are processed by third-party payment providers. song4gifts does not need to store full payment-card numbers on its own website.
Service providers
song4gifts may use trusted service providers to operate infrastructure, support payments when enabled, communicate with customers, help create or deliver the service, and protect the service. These providers process information only as needed to perform their role, on song4gifts's behalf.
Personal information about other people
Customers should only provide names, photos, stories, recordings or other personal material they have the right to share about the intended recipient.
Retention
We retain information only as long as needed to provide the service, comply with legal obligations, and resolve disputes. Specific retention periods depend on the nature of the information and applicable legal requirements.
Privacy requests
For privacy-related requests (access, correction or deletion of your information), contact: support@song4gifts.com.
Security
We use reasonable technical and organizational safeguards to protect information. No internet-based system can, however, guarantee absolute security.
International processing
Service providers may process information in countries other than the customer's country, subject to applicable legal protections.
Changes
We may update this Privacy Policy from time to time. The effective date at the top of this page will be revised when changes are made.